FAQs

Please have a look at our frequently asked questions.

FAQs

Please have a look at our frequently asked questions.

Shopping Information

What Shipping Methods Are Available?

Our major partners are Shiprocket, Delhivery, DTDC, and FedEx but, on varying conditions and to make sure that we deliver your products in the best possible time, we sometimes opt for other credible shippers as well. You will get a shipment tracking number as we dispatch the order from the warehouse.

Do You Ship Internationally?

Yes, we do! Our warehouses are mostly in the INDIA at present hence, the shipment time varies on the same.

How Long Will It Take To Get My Package?

Generally it takes around 5-10 days for any order to reach your doorstep. In case, of hand-made products or special on-request orders, 2-7 days of time extension might be there.

Payment Information

What Payment Methods Are Accepted?

For India: We accept Credit/Debit Cards, Netbanking, UPI, Paytm, and a few other Wallet payments as well.

Rest of the World: We accept Paypal, and International Credit/Debit Cards.

Is Buying On-Line Safe?

Yes, especially when the world is going digital and one can easily get the best of choices with all the policies in place. Also, considering the fact the brand value of a Company while competing with thousands even in a single region, there is a lot more e-commerce companies are doing every single day to ensure world-class service to each of its customers. All your payments are secured as we do not store any confidential data to our records.

Orders & Returns

How do I place an Order?

Just go to any product which you find cool, click “Add to Cart” then, go to your Cart and “Proceed to Payment” while adding a delivery address and a few basic details like your name and contact number. That’s all is needed to get quick delivery to your place!

How Can I Cancel Or Change My Order?

Immediately write to us on connect@artistigifters.com telling us about the issue and our team will assist you further. 

Do I need an account to place an order?

No, you don’t need it! Though, we’ll suggest you make one, as it is really quick on our website to make an account. Plus, you get amazing discount and coupon codes with that from time to time as goodwill gestures from our side for being an integral part of the Artistic Gifters family.

How Do I Track My Order?

Please go to the order tracking page from the footer menu for tracking your order. We will also mail you the shipment tracking link as soon as you order the product on our website. You can track the order from there. Furthermore, our team is always there to assist. Feel free to contact us!